Exam question 1
London Luton airport have decided that after recent success that Heathrow has experienced due to the expansion of an additional terminal, that they would plan to do the same.
You need to identify the key stakeholder groups and explain each of them may be affected by Luton's plan to create an additional terminal. (18 marks)
Be sure to consider the following stakeholder groups:
- Shareholders
- Customers
- Suppliers
- Employees
- Local community
- The government
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